To explain, my cousin made Castle decks too! When I was helping him on a certain deck, the character blue print came out with no eyes. We shouldn’t have ignored it because when he test played, the game froze and we heared many screams from his phone. He shut off the phone then checked back on Castle. But It continuously kept on kicking him out every time he opened the app. I went see his account on my phone and saw no trace of his account. All I can say is, just discard all traces and delete the deck.
When i play castle, my phone just freezed but no sounds, its not the character problem i just scribbled the character eye but nothin happens when i tested to play the deck .-.