Castle Creator Payout Program Terms

Effective Date: July 30, 2026

These Castle Creator Payout Program Terms (“Payout Terms”) govern participation in Castle’s creator payout program (the “Program”). These Payout Terms are Additional Terms incorporated into the Castle Terms of Service (“Castle Terms”).

By applying to or participating in the Program, you agree to these Payout Terms and the Castle Terms. If you are not old enough to enter into this agreement independently, your parent or legal guardian must accept these Payout Terms as provided below.

If these Payout Terms conflict with the Castle Terms, these Payout Terms control only with respect to the Program.

1. Definitions

“Creator” means an eligible Castle user who creates, publishes, maintains, supports, or otherwise contributes qualifying content, games, experiences, services, or functionality through Castle.

“Creator Contributions” means the content, games, experiences, assets, updates, support, moderation assistance, and other contributions a Creator provides through Castle.

“Creator Services” means the services a Creator voluntarily provides to Castle in connection with creating, publishing, maintaining, supporting, securing, or improving Creator Contributions and participating in the Castle creator ecosystem.

“Earned Bricks” means Bricks that Castle provisionally classifies as earned based on eligible creator activity under the Program. Earned Bricks are an accounting designation used to determine possible Creator Fees; they are not money or a cash balance.

“Creator Fees” means monetary fees Castle approves and pays a Creator for Creator Services under these Payout Terms.

“Payout Request” means a request that Castle review qualifying Earned Bricks and, if approved, calculate and pay Creator Fees.

“Payout Provider” means a third party Castle uses for identity verification, tax onboarding, compliance checks, payment processing, or related services. Castle’s current Payout Providers include Trolley and PayPal, but Castle may add or replace providers.

“Payout Page” means the Castle page or in-product disclosure identifying the current minimum threshold, conversion methodology, supported countries, request limits, and other Program details.

2. Eligibility

To submit a Payout Request, you must:

be at least 13 years old;
if you are below the age of majority where you live, have a parent or legal guardian accept these Payout Terms and complete any guardian or payee process required by Castle;
maintain a Castle account in good standing;
have at least 5,000 eligible Earned Bricks aged 7+ days from 5+ unique purchasers, or satisfy the corresponding minimum Creator Fee threshold shown on the Payout Page;
provide accurate identity, age, country, tax, and payment information;
successfully complete onboarding, identity verification, sanctions screening, tax documentation, and other reviews required by Castle or a Payout Provider;
reside in a country or region where the Program and an approved payout method are available;
comply with the Castle Terms, Community Guidelines, intellectual-property rules, and all other applicable Castle policies; and
satisfy any continuing eligibility requirements described on the Payout Page.

Meeting these requirements permits you to submit a request but does not guarantee approval. Castle decides admission to and continued participation in the Program in its reasonable discretion, subject to applicable law.

Castle may request additional documentation or information reasonably necessary to confirm your identity, age, guardian authority, tax status, rights in Creator Contributions, or eligibility.

3. Minors and parent or guardian participation

A Creator must be at least 13 to submit a Payout Request.

If a Creator is under the age of majority where the Creator lives:

the Creator’s parent or legal guardian must review and accept these Payout Terms;
the parent or guardian authorizes the Creator’s participation in the Program;
the parent or guardian agrees to be responsible for the minor’s compliance to the extent permitted by law;
Castle may require the payout account, tax onboarding, or legal payee arrangement to be established or approved by the parent or guardian; and
the Creator and parent or guardian must not create or use a payment-provider account in violation of that provider’s age or account-ownership rules.

Castle may require the legal payee’s name and payment account to correspond with the identity and tax information provided during onboarding. The appropriate payee and taxpayer arrangement may depend on the Creator’s age, country, and applicable law.

Users under 13 may use Castle as otherwise permitted, but they may not submit Payout Requests or independently enroll in the Program.

4. Nature of the relationship

4.1 Separate creator services

Creator Fees are payments from Castle for Creator Services. They are not a transfer, withdrawal, redemption, or distribution of money paid by another user.

Castle may use eligible Earned Bricks and related activity as measurement inputs when calculating Creator Fees. This does not make Creator Fees a pass-through of user funds, a percentage of funds held for a user, or a claim against any particular user transaction.

4.2 Independent contractor

When providing Creator Services, you act as an independent contractor and not as Castle’s employee, worker, agent, partner, joint venturer, franchisee, fiduciary, or legal representative.

Unless Castle agrees otherwise in a separate signed agreement:

you decide whether, when, and how much to create;
you are not required to provide any minimum amount of Creator Services;
Castle does not guarantee any assignment, activity, audience, Earned Bricks, or Creator Fees;
you provide your own equipment and bear your own ordinary expenses;
you are not entitled to employee benefits;
you have no authority to bind Castle or make representations on Castle’s behalf; and
you are responsible for complying with laws applicable to your activities.

Castle’s platform rules, technical requirements, safety standards, and content moderation do not by themselves create an employment or agency relationship.

4.3 No user relationship

You have no right to collect payment from a Castle user for a transaction conducted through Castle. A user’s use of Bricks in connection with your Creator Contribution does not create a contract, fiduciary relationship, payment obligation, or debtor-creditor relationship between you and that user.

5. How Earned Bricks are determined

Castle may provisionally credit Earned Bricks based on eligible activity involving Creator Contributions. The eligible activities, calculation method, and applicable exclusions may be described on the Payout Page.

Bricks do not qualify as Earned Bricks merely because they appear in your account. In particular, the following are not eligible unless Castle expressly says otherwise:

Bricks credited because you purchased them;
Bricks included with a subscription, promotion, grant, test account, or giveaway that Castle did not designate as payout-eligible;
Bricks transferred, circulated, or generated through self-dealing, including using your own funds or coordinated accounts to create artificial activity;
Bricks or activity associated with bots, scripts, click farms, account farms, fake engagement, collusion, manipulation, or other inauthentic behavior;
Bricks associated with a transaction later refunded, reversed, disputed, or charged back;
duplicate or mistaken credits;
activity attributable to technical exploits or unauthorized access;
activity associated with Creator Contributions that violate law, the Castle Terms, the Castle Community Guidelines or other policies, or third-party rights;
activity generated while you are ineligible or located in an unsupported or restricted region; or
any category identified as ineligible on the Payout Page.

When a user uses Bricks in connection with your Creator Contribution, the user’s Bricks are consumed or used under the user’s separate transaction with Castle. Castle may then create a separate Earned Brick credit in its records. The user’s Bricks are not transferred into your account.

Castle’s records control the classification and amount of Earned Bricks, subject to correction of a manifest error.

If you use Earned Bricks for an in-platform transaction before submitting a Payout Request, the used Bricks are no longer available for a Payout Request.

6. Earned Bricks are provisional and are not money

Earned Bricks:

are not money, wages already due, stored value, property held for you, or a cash account;
do not have a fixed exchange rate;
do not accrue interest;
may not be sold, assigned, pledged, transferred, or exchanged outside the Program;
do not create a trust, custodial, fiduciary, deposit, or money-transmission relationship;
are subject to review, adjustment, and the other conditions in these Payout Terms; and
do not create an obligation for Castle to pay Creator Fees unless and until Castle approves a Payout Request.

Castle may show an estimated monetary amount in a dashboard. Any estimate is informational, may change, and is not an account statement, promise, or approved payment.

For clarity, Castle may use the product terms “cash out” or “payout” to describe requesting payout review. A cash-out or payout request is an application for Castle to calculate and approve Creator Fees. It is not a withdrawal or redemption of money held in an account for you.

7. Payout Requests and calculation of Creator Fees

7.1 Minimum and frequency

You may submit a Payout Request only after satisfying the minimum threshold stated on the Payout Page.

Unless Castle states otherwise, you may submit no more than one (1) Payout Request per thirty (30) days.

Castle may impose reasonable minimum and maximum request amounts, transaction limits, or reserve requirements based on fraud, chargeback, tax, provider, or compliance considerations.

7.2 Applicable calculation

If Castle approves a Payout Request, Castle will calculate the Creator Fee using the methodology or rate shown on the Payout Page for the applicable Earned Bricks.

The applicable methodology may account for:

the number and category of eligible Earned Bricks;
the nature, quality, and extent of Creator Contributions and Creator Services;
when and how the eligible activity occurred;
refunds, reversals, chargebacks, taxes, platform fees, or payment costs;
country, currency, and foreign-exchange considerations;
fraud and risk reserves; and
other factors disclosed on the Payout Page.

Unless the Payout Page expressly provides otherwise, a rate displayed in a dashboard is an estimate and is not locked until Castle approves the request.

7.3 Request review

A Payout Request is subject to review. Castle may verify:

your identity, age, country, and guardian information;
your tax and payment information;
your ownership or authorization to use Creator Contributions;
the source and legitimacy of Earned Bricks;
compliance with Castle policies;
refunds, chargebacks, fraud indicators, and account relationships; and
any other facts reasonably relevant to eligibility.

Castle may request additional information before deciding a request. Failure to provide requested information may delay or prevent approval.

7.4 Approval and payment

A Payout Request is not approved until Castle communicates approval or transmits an approved payment instruction to its Payout Provider.

After approval, Castle will initiate payment through the selected Payout Provider within a reasonable time period, subject to applicable withholding, provider processing times, provider availability, and legal restrictions.

Once Castle finally approves a Creator Fee, Castle’s obligation to pay that approved amount is no longer discretionary, except to the extent an adjustment is permitted under Section 8.

8. Holds, denials, reversals, and offsets

Castle may hold, reduce, deny, reverse, or offset a Payout Request or Creator Fee when Castle reasonably determines that:

Earned Bricks were incorrectly classified or calculated;
the underlying transaction was refunded, reversed, charged back, or unauthorized;
the activity resulted from fraud, self-dealing, bots, coordinated manipulation, or another form of abuse;
you materially misrepresented your identity, age, residence, tax status, guardian authority, or eligibility;
you violated the Castle Terms, Castle policies, or applicable law;
a Creator Contribution infringed or misappropriated another party’s rights;
payment would violate sanctions, export controls, anti-money-laundering requirements, a court order, or another legal restriction;
Castle or the Payout Provider made a duplicate or erroneous payment;
Castle reasonably needs a reserve for anticipated refunds or chargebacks; or
an adjustment is otherwise required by law.

Castle may place a request on hold for a reasonable period while investigating. Where appropriate and legally permitted, Castle will tell you the general reason for a denial or material adjustment and provide a way to contact support.

If Castle discovers an adjustment after payment, Castle may deduct the amount from future Creator Fees or require repayment. Castle will not recover an amount solely because Castle later changed its payout rate or Program economics.

9. Payout Providers

Castle currently uses the third-party providers Trolley and PayPal for aspects of payout onboarding and payment processing. Castle may use additional or replacement providers.

To receive payment, you may be required to:

create or connect an account with a Payout Provider;
accept that provider’s terms;
complete identity and age verification;
submit tax forms and certifications;
provide banking, PayPal, or other payment details;
complete sanctions, fraud, or compliance screening; and
keep all information accurate and current.

You authorize Castle to provide relevant identity, account, transaction, tax, and Program information to Payout Providers as described in Castle’s Privacy Policy.

Castle or a Payout Provider may reject, delay, return, restrict, or block a payment under its own rules or applicable law. Castle is not responsible for delays caused solely by a provider, banking network, or inaccurate information you supplied, but Castle remains responsible for properly initiating a finally approved Creator Fee.

You may not use a payout account belonging to another person unless Castle and the Payout Provider expressly authorize the arrangement.

Provider and foreign-exchange fees: Creator is responsible for provider, receiving-bank, intermediary-bank, and foreign-exchange fees associated with a payout, as disclosed on the Payout Page.

10. Taxes

Creator Fees may constitute taxable income. You are responsible for determining and satisfying your tax obligations, including income, self-employment, value-added, goods and services, or similar taxes that apply to you.

Castle or a Payout Provider may:

require a Form W-9, an applicable Form W-8, or another local tax form;
request a taxpayer identification number;
issue tax forms or information returns;
report payments to tax authorities;
withhold taxes where legally required; and
suspend payments until required tax documentation is complete.

You must promptly update inaccurate or expired tax information.

Castle does not provide personal tax advice. A minor Creator and the Creator’s parent or guardian should determine, with their own tax adviser where appropriate, whose information must be supplied and how Creator Fees must be reported.

11. Creator Contributions and continuing compliance

Participation in the Program does not change the ownership and license provisions in the Castle Terms.

Creator Fees constitute consideration for the Creator Services and applicable licenses you provide under the Castle Terms. Unless Castle signs a separate agreement, you are not entitled to any additional royalty, revenue share, residual, or other compensation.

To remain eligible, Castle may require you to:

keep Creator Contributions reasonably functional and secure;
address material bugs, exploits, or security concerns;
cooperate with legitimate intellectual-property, safety, moderation, or legal investigations;
remove or correct prohibited or infringing material;
avoid misleading users about Castle, Bricks, or creator compensation; and
comply with updated technical, policy, and platform requirements.

These requirements do not obligate Castle to continue hosting or promoting a Creator Contribution.

12. No earnings guarantee

Castle does not guarantee:

that you will be accepted into or remain in the Program;
that any activity will produce Earned Bricks;
that Earned Bricks will be approved;
a minimum audience, engagement level, or amount of Creator Fees;
any fixed relationship between user spending and Creator Fees;
any particular payout rate or exchange value; or
that the Program will always remain available.

You should not incur expenses or make financial commitments in reliance on anticipated Earned Bricks or Creator Fees.

13. Changes to the Program

Castle may change the Program, including eligibility standards, minimum thresholds, request frequency, supported countries, calculation methods, rates, providers, reserves, or eligible activities.

Material changes will apply prospectively and will be communicated through the Services, by email, or on the Payout Page as required by applicable law.

A change will not reduce a Creator Fee that Castle already finally approved, except for a permitted adjustment under Section 8.

If Castle generally discontinues the Program for reasons other than fraud, security, or legal necessity, Castle will provide eligible Creators a reasonable wind-down period to submit a final Payout Request, subject to the minimum threshold, review requirements, and applicable law.

14. Suspension, termination, and account closure

Castle may suspend or terminate your Program participation if:

you no longer satisfy eligibility requirements;
you fail a verification or compliance review;
you violate the Castle Terms, Castle Community Guidelines, or these Payout Terms;
your account is suspended or terminated;
your Creator Contributions create material legal, safety, fraud, or reputational risk;
a Payout Provider can no longer support you; or
Castle discontinues the Program in your country or generally.

If participation ends for reasons other than fraud or a serious violation, Castle may permit you to submit a final Payout Request, provided you meet the minimum threshold and all other requirements.

Unapproved estimated amounts below the minimum threshold are not payable when an account or Program participation ends, except where applicable law requires otherwise.

Amounts associated with fraud, manipulation, infringement, material misrepresentation, or other serious violations may be denied or forfeited to the extent permitted by law.

15. Your representations

You represent and warrant that:

information you provide is accurate;
you have the legal authority to enter into these Payout Terms or have obtained required guardian approval;
you own or have all necessary rights to your Creator Contributions;
your participation and receipt of Creator Fees do not violate another agreement;
you will not manipulate activity or improperly influence users to generate Earned Bricks;
you will comply with tax, sanctions, export-control, anti-bribery, consumer-protection, and other applicable laws; and
you will not represent that users pay you directly through Castle.

16. Indemnity, liability, and disputes

The indemnity, warranty disclaimer, limitation of liability, governing law, arbitration, and dispute-resolution provisions in the Castle Terms apply to the Program.

However, the Castle Terms’ general limitation of liability does not limit Castle’s obligation to pay a Creator Fee that Castle has finally approved, subject to Sections 8 through 10 of these Payout Terms.

Nothing in these Payout Terms limits liability that cannot lawfully be limited.

17. General

These Payout Terms and the Castle Terms constitute the agreement governing the Program. They do not give rights to any Castle user who is not a participating Creator or authorized parent or guardian.

You may not assign your participation, Earned Bricks, Payout Requests, or Creator Fees without Castle’s written approval. Castle may assign these Payout Terms in connection with a merger, acquisition, reorganization, financing, or transfer of the relevant business.

Sections concerning adjustments, taxes, intellectual property, repayment, disclaimers, liability, disputes, and any finally approved but unpaid Creator Fees survive termination as necessary to give them effect.